"Personal information" is information that can be associated with a specific person and could be used to identify that specific person whether from that data or from that data and other information that Village has or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
Village complies with global privacy standards known as Binding Corporate Rules (BCRs) which are our commitment to protect your personal information and honour our privacy obligations regardless of where your personal information is collected, processed, or retained within our corporate family.
Village is a Village Market, Inc. company. That means we treat your personal information everywhere within our Village Market, Inc. corporate family according to European Union privacy standards.
We collect, process, and retain personal information from you and any devices (including mobile devices) you may use when you: use our Services, register for an account with us, provide us information on a web form, update or add information to your account, participate in community discussions, chats, or dispute resolution, or when you otherwise correspond with us regarding our Services.
The personal information we collect includes the following:
Personal information you give us when you use our Services or register for an account with us
Personal information we collect automatically when you use our Services or register for an account with us
Personal information from other sources
We use the personal information we collect to: provide and improve our Services, provide you with a personalized experience on our sites (especially, by offering you services and items that you may like), contact you about your account and our Services, provide you with customer service, provide you with personalized advertising and marketing, and detect, prevent, mitigate, and investigate fraudulent or illegal activities.
We may use and retain your personal information as follows:
You have a choice about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.
You can control the methods by which we may contact you in Settings. There, you can also change your password.
If you do not wish to receive marketing communications from us, you can unsubscribe using the link in the email you receive, change your marketing preferences in Settings, or indicate your communication preferences in a direct communication to us by contacting firstname.lastname@example.org.
When you sign into your account on our Services, we may give you the option to stay signed in to your account for a certain period of time. If you are using a public or shared computer, we encourage you not to choose to stay signed in. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and take certain specific actions during this signed in period without any further authorization. The specific actions and account activities that you or any other user of this computer/browser may take include:
You can typically end your signed in session by either signing out and/or clearing your cookies. If you have certain browser privacy settings enabled, simply closing your browser may also end your signed in session. If you are using a public or shared computer you should sign out and/or clear your cookies when you are done using our Services in order to protect your account and your personal information.
We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access and make corrections to it.
Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable national laws.
You can update or correct your personal information on your own Village account or if you do not have a Village account, you may request that we correct or update your information at email@example.com.
You can request a copy of the personal information that Village holds about you by contacting us at firstname.lastname@example.org and we will let you know if any fees apply. Where you have a statutory right to request access or request the modification or erasure of your personal information, we can still withhold that access or decline to modify or erase your personal information in some cases in accordance with applicable national laws, but will give you reasons if we do so.
We may disclose your personal information to the following parties and for the following purposes.
We may transfer your information to data processors outside the European Economic Area in accordance with applicable data protection laws and regulations. In some of these countries, the privacy and data protection laws may differ from those in the country where you live.
We protect your information using appropriate technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres, and information access authorization controls.
If you believe your account has been abused, please contact email@example.com
This section describes some additional important information related to your use of our Services.
There are just a few more pieces of important privacy information related to your use of our Services that we need to cover:
Other users may have access to the information you share on Village including feedback, ratings and associated comments and any information you chose to share in your profile or your listings.
Your User ID is displayed throughout Village and is available to the public. It is connected to all of your Village activity. Notices sent to other users about suspicious activity and notice violations on our sites refer to User IDs and specific items. So if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your Village activities.
To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information as necessary to facilitate your transactions and collect payments. However, when users are involved in a transaction, they have access to each other's name, User ID, email address and other contact and shipping information.
When you are in a transaction with another user we may provide you with the personal information of the other user (such as his/her name, account ID) to complete the transaction. We encourage you to inform the other user about your privacy practices and respect his/her privacy. In all cases, you must give the other user a chance to remove himself/herself from your database and give him/her a chance to review what information you have collected about them.
Our websites are general audience websites, and our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from users in this age group.
We cannot guarantee the privacy or security of your information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. This is true even where the third parties to whom you disclose personal information are bidders, buyers or sellers on our sites.
If you do not think our response is satisfactory, contact your privacy regulator. For any other questions or complaints please contact firstname.lastname@example.org
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